Contact us

Contacting Suffolk Community Libraries

Account enquiries

Your local library is often the best place to contact for help and advice. You can find a full list of all 45 libraries in Suffolk and their contact details on our library locations page.

Your local library can help with account enquiries such as loans, reservations and renewals.

General enquiries

For general enquiries, you can email library.help@suffolk.gov.uk, or call us on 0345 60 630 60 (available Mon – Fri, 09:00 – 17:00).

Please include your library card number (starts with 201270) and which library location your query refers to when emailing our Customer Service team.

Media enquiries

For press and media enquiries, please email library.comms@suffolk.gov.uk.