[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” custom_padding=”20px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”17px” text_line_height=”1.3em” link_text_color=”#4c77d3″ link_font_size=”17px” global_colors_info=”{}”]<\/p>\n
Home<\/a>\u00a0 >\u00a0 Visit<\/a>\u00a0 >\u00a0 Mobile Libraries<\/a>\u00a0 >\u00a0 Using the Mobile Libraries<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Using the mobile library service” admin_label=”borrow title” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”77px” custom_margin=”||12px|||” title_font_size_tablet=”65px” title_font_size_phone=”45px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.3em” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]Our mobile library service visits hundreds of stops across rural towns and villages. Find out how the mobile libraries operate and how to register for this service.<\/p>\n For any queries regarding our mobile library service, please email mobile.libraries@suffolk.gov.uk<\/a>.[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” global_colors_info=”{}”]<\/p>\n If you haven’t got a library card, you can join for free using our online joining form<\/a> and we’ll post your card to you. Alternatively, you can visit any static library<\/a> or any mobile library<\/a> with proof of identification and we’ll register you with a library card.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” global_colors_info=”{}”]<\/p>\n <\/p>\n You can use your library card number and the 4 digit pin issued with it to reserve items from our online catalogue<\/a>.<\/p>\n Once you’ve found a book you want to reserve, make sure you select your mobile library route from the pickup location<\/strong> drop-down box – choose from Mobile Library: Bury, Mobile Library: Ipswich, or Mobile Library: Leiston. You can find out which mobile library route you’re on by searching for your town or village on our route timetables<\/a>.<\/p>\n We don’t charge for reservations. Our friendly mobile library managers can also reserve books for you to collect on their next visit.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” global_colors_info=”{}”]<\/p>\n <\/p>\n Books on mobile libraries can be borrowed for 8 weeks. If you don\u2019t return a book on time, we\u2019ll apply an overdue charge of 15p per book per visit<\/strong>. The charge rises for each mobile library visit you miss.<\/p>\n If you don\u2019t return your borrowed items, we\u2019ll send overdue notices after the 4th and 7th visit you miss. We\u2019ll send a bill for replacement after the 10th visit missed. The bill includes the overdue charge as well as the replacement cost. Overdue items are charged to a maximum of 7 visits missed.<\/p>\n Charges can be paid at any static library or over the phone by contacting our Customer Service team. Our mobile libraries cannot take payments.<\/p>\n If the mobile library is unable to visit your stop, we\u2019ll take this into account when we calculate the charge.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” global_colors_info=”{}”]<\/p>\n <\/p>\n We will attempt to contact you if there are any issues with your mobile library route, so please ensure that your library account is registered with an up to date email address.<\/p>\n You can also follow Suffolk Mobile Library Service on Facebook<\/a> to stay up to date.<\/p>\n If you need to make changes to your library account details, such as a change of address or contact information, use our online form<\/a>.<\/p>\n Need help?<\/strong> Get in touch with our friendly Customer Service team by emailing library.help@suffolk.gov.uk<\/a> or phoning 0345 60 630 60<\/a>.<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” global_colors_info=”{}”]<\/p>\n <\/p>\n We often receive requests for the Mobile Libraries to visits schools. As they work to a strict rota of public stops, it often is not possible to accommodate such requests.<\/p>\n However, we’re keen to hear from schools who are looking to engage with the public library service, whether through the Mobile Libraries or other initiatives.<\/p>\n For more information, please email Elise (Elise.Jeffries@suffolk.gov.uk<\/a>) and Erin (Erin.Hamilton@suffolk.gov.uk<\/a>).<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ make_equal=”on” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||||false|false” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||30px||false|false” link_option_url=”https:\/\/suffolkcommunitylibraries.co.uk\/visit\/mobile-libraries\/” border_width_all=”1px” border_color_all=”gcid-heading-color” global_colors_info=”{%22gcid-heading-color%22:%91%22border_color_all%22%93}”][et_pb_image src=”https:\/\/suffolkcommunitylibraries.co.uk\/wp-content\/uploads\/2026\/03\/Ipswich-Mobile-Library-manager-photo-c-Village-People-of-IP9-on-Facebook-resize.jpg” alt=”Ipswich Mobile Library manager stood in the open doorway of the bus” title_text=”Ipswich Mobile Library manager photo (c) Village People of IP9 on Facebook resize” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_heading title=”Route timetables” _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font_size=”25px” custom_padding=”|25px||25px|true|true” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” custom_margin=”||25px||false|false” custom_padding=”|25px|45px|25px|false|true” global_colors_info=”{}”]View our mobile library route timetables to find out where your nearest stop is and when the mobile library will next visit.[\/et_pb_text][et_pb_button button_url=”https:\/\/suffolkcommunitylibraries.co.uk\/visit\/mobile-libraries\/” button_text=”Find a stop” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#FFFFFF” button_bg_color=”#922080″ button_border_width=”2px” button_border_color=”#922080″ button_border_radius=”10px” button_font=”|800|||||||” button_icon=”$||divi||400″ button_on_hover=”off” positioning=”absolute” position_origin_a=”bottom_left” custom_margin=”||20px|20px|false|false” custom_padding=”|||13px|false|false” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on” custom_margin__hover_enabled=”on|hover” custom_margin__hover=”|0px|||false|false” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#037541″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||30px||false|false” link_option_url=”https:\/\/suffolkcommunitylibraries.co.uk\/borrow\/our-catalogue\/how-to-use-the-catalogue\/” border_width_all=”1px” border_color_all=”gcid-heading-color” global_colors_info=”{%22gcid-heading-color%22:%91%22border_color_all%22%93}”][et_pb_image src=”https:\/\/suffolkcommunitylibraries.co.uk\/wp-content\/uploads\/2025\/08\/Library-cards-pink-and-blue-garden-edit-resize.jpg” alt=”Close-up of a hand holding two library cards, one pink one blue, with the words ‘I’m a Borrower’ on” title_text=”Library cards pink and blue garden edit resize” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_heading title=”Help guides” _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font_size=”25px” width=”100%” max_width=”100%” custom_padding=”|25px||25px|true|true” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” custom_margin=”||25px||false|false” custom_padding=”|25px|45px|25px|false|true” global_colors_info=”{}”]All guides and help articles to help you get the best out of your library card, including reserving titles from our online catalogue.[\/et_pb_text][et_pb_button button_url=”https:\/\/suffolkcommunitylibraries.co.uk\/borrow\/our-catalogue\/how-to-use-the-catalogue\/” button_text=”Read our guides” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#FFFFFF” button_bg_color=”#922080″ button_border_width=”2px” button_border_color=”#922080″ button_border_radius=”10px” button_font=”|800|||||||” button_icon=”$||divi||400″ button_on_hover=”off” positioning=”absolute” position_origin_a=”bottom_left” custom_margin=”||20px|20px|false|false” custom_padding=”|||13px|false|false” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on” custom_margin__hover_enabled=”on|hover” custom_margin__hover=”|0px|||false|false” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#037541″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”||30px||false|false” link_option_url=”https:\/\/www.facebook.com\/SuffolkLibrariesMobiles\/” link_option_url_new_window=”on” border_width_all=”1px” border_color_all=”gcid-heading-color” global_colors_info=”{%22gcid-heading-color%22:%91%22border_color_all%22%93}”][et_pb_image src=”https:\/\/suffolkcommunitylibraries.co.uk\/wp-content\/uploads\/2025\/09\/Woman-listening-to-music-on-bus-stock.jpg” alt=”Woman listening to music on bus stock” title_text=”Woman listening to music on bus stock” _builder_version=”4.27.6″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_heading title=”Follow us on Facebook” _builder_version=”4.27.6″ _module_preset=”default” title_level=”h3″ title_font_size=”25px” custom_padding=”|25px||25px|true|true” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” custom_margin=”||25px||false|false” custom_padding=”|25px|45px|25px|false|true” global_colors_info=”{}”]Follow Suffolk Mobile Library Service on Facebook to stay up to date.[\/et_pb_text][et_pb_button button_url=”https:\/\/www.facebook.com\/SuffolkLibrariesMobiles\/” url_new_window=”on” button_text=”Follow the page” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#FFFFFF” button_bg_color=”#922080″ button_border_width=”2px” button_border_color=”#922080″ button_border_radius=”10px” button_font=”|800|||||||” button_icon=”$||divi||400″ button_on_hover=”off” positioning=”absolute” position_origin_a=”bottom_left” custom_margin=”||20px|20px|false|false” custom_padding=”|||13px|false|false” locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on” custom_margin__hover_enabled=”on|hover” custom_margin__hover=”|0px|||false|false” button_text_color__hover_enabled=”on|desktop” button_text_color__hover=”#037541″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”0px||0px||false|false” da_disable_devices=”off|off|off” border_width_bottom=”1px” border_color_bottom=”#232459″ locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Our mobile library service visits hundreds of stops across rural towns and villages. Find out how the mobile libraries operate and how to register for this service.<\/p>","protected":false},"author":13,"featured_media":0,"parent":2947,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-14170","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nHow to register<\/h2>\n
How to reserve books to collect from the mobile library<\/h2>\n
Loan periods and charges<\/h2>\n
Changes to the mobile library schedule<\/h2>\n
School visits<\/h2>\n