[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||3px|||” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Joining the library” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”77px” custom_margin=”||40px||false|false” title_font_size_tablet=”65px” title_font_size_phone=”45px” title_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_heading][et_pb_text admin_label=”Intro para” _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.3em” custom_margin=”||20px||false|false” global_colors_info=”{}”]<\/p>\n
A library card gives you free access to hundreds of thousands of physical titles and our eLibrary, as well as research resources and access to our PCs in libraries.<\/p>\n
[\/et_pb_text][et_pb_button button_url=”https:\/\/suffolkcommunitylibraries.co.uk\/libraries\/” button_text=”Sign up at any library” admin_label=”Join link to spydus” _builder_version=”4.27.6″ _module_preset=”default” custom_button=”on” button_text_size=”20px” button_text_color=”#FFFFFF” button_bg_color=”#232459″ button_border_width=”2px” button_border_color=”#232459″ button_border_radius=”10px” button_font=”|800|||||||” button_icon=”$||divi||400″ button_on_hover=”off” custom_margin=”|||0px|false|false” custom_padding=”|||13px|false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” button_bg_color__hover_enabled=”on|hover” button_bg_color__hover=”RGBA(255,255,255,0)” button_bg_enable_color__hover=”on” custom_margin__hover_enabled=”on|hover” custom_margin__hover=”|0px|||false|false” button_text_color__hover_enabled=”on|hover” button_text_color__hover=”#037541″ sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||40px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text admin_label=”More text about joining” _builder_version=”4.27.5″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” header_3_font_size=”21px” header_3_line_height=”1.2em” global_colors_info=”{}”]<\/p>\n
With an Instant Access card you can:<\/p>\n
Get an Instant Access card by visiting any library in Suffolk.<\/a><\/p>\n You can also apply for a library card online<\/a> \u2013 we\u2019ll email you with your library card number once we process your application.[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/suffolkcommunitylibraries.co.uk\/wp-content\/uploads\/2025\/07\/Reading-book-in-library-stock-resize.jpg” alt=”Close-up of a person reading a book in a library” title_text=”Reading book in library stock resize” admin_label=”books image” _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”5px|||||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”30px|||||” da_disable_devices=”off|off|off” border_color_top=”#232459″ border_width_bottom=”2px” border_color_bottom=”#232459″ locked=”off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”3_4,1_4″ make_equal=”on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”3_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||30px||false|false” border_color_all=”gcid-heading-color” global_colors_info=”{%22gcid-heading-color%22:%91%22border_color_all%22%93}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n [\/et_pb_text][et_pb_toggle title=”How to get a library card” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” body_link_font_size=”20px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n Visit a library<\/strong><\/p>\n Go to any Suffolk library or mobile library:<\/p>\n If you don\u2019t have proof of address, you can get an Instant Access card instead.<\/p>\n Apply for a card online<\/strong><\/p>\n You can only apply for a card online if you live in Suffolk, Norfolk, Cambridgeshire or Essex. When you apply online, you\u2019ll be taken to a different website. Apply online \u2192<\/strong><\/a><\/p>\n We will email your library card number once we have processed your application so you can start using the eLibrary. We will also send your card in the post.<\/p>\n If you are under 16, you will need a guarantor.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Replacing a library card” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” body_link_font_size=”20px” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n You can purchase a replacement card by visiting any library with ID and proof\u00a0 of address. There is a \u00a31.50 charge for a replacement card.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Logging in online” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n If you have a Suffolk Community Libraries card you can log in online<\/a> with the card number and 4 digit PIN.<\/p>\n When you login you can:<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Lost PINs” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n If you don’t know your PIN, you can reset this online<\/a> using your Borrower ID and surname. Your Borrower ID is the long number found on the back of your library card. This is the quickest and easiest way to reset your PIN.<\/p>\n If you don’t have your Borrower ID or your PIN, visit any Suffolk library<\/a> with a form of ID.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Cambridgeshire and Peterborough library customers” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n If you are an existing Cambridgeshire or Peterborough library customer, you can activate your library card to use with Suffolk Community Libraries without having to sign up for a separate card.<\/p>\n Please note that you will not be able to use our eLibrary services using your Cambridgeshire or Peterborough library card. To access our eLibrary, you will need to contact us to apply for a Suffolk Community Libraries card, which you can do online<\/a> or by speaking with a member of staff at any of our libraries.<\/p>\n If you are a Suffolk Community Libraries customer and would like access to Cambridgeshire and Peterborough libraries, this process is the same. Visit your site to get started.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Library cards for children in care” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n All children in care aged 0-18 are eligible for a free Suffolk Community Libraries card.<\/p>\n This looks exactly the same as an ordinary library card, but they won\u2019t incur charges for overdue or lost items, and they won\u2019t have to pay for a replacement card if they lose it. Find out more about library cards for children in care<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Teacher’s library cards” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n For \u00a350 a year, schools can borrow up to 35 books for 17 weeks at a time. For more information and to apply, call 0345 60 630 60<\/a> or email library.help@suffolk.gov.uk<\/a>.<\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Home educator library cards” open_toggle_text_color=”#232459″ closed_toggle_background_color=”RGBA(255,255,255,0)” icon_color=”#EF3E6C” toggle_icon=”"||divi||400″ use_icon_font_size=”on” icon_font_size=”27px” open_icon_color=”#037541″ open_toggle_icon=”!||divi||400″ open_use_icon_font_size=”on” open_icon_font_size=”27px” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”20px” body_font_size=”19px” body_line_height=”1.3em” border_width_all=”0px” border_width_bottom=”2px” border_color_bottom=”#EF3E6C” locked=”off” global_colors_info=”{}”]<\/p>\n A free additional card that allows you to borrow up to 20 books for 12 weeks at a time if you teach your children at home. For more information and to apply, visit your local library.<\/p>\n [\/et_pb_toggle][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||30px||false|false” border_color_all=”gcid-heading-color” global_colors_info=”{%22gcid-heading-color%22:%91%22border_color_all%22%93}”][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" A library card gives you free access to hundreds of thousands of physical titles and our eLibrary, as well as research resources and access to our PCs in libraries.You can apply for a free library card if you: live in Suffolk, Norfolk, Cambridgeshire or Essex study in, work in or visit Suffolk, but don’t live […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-811","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nLibrary Card FAQs<\/h2>\n
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