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Free SIMs from the National Databank
The Good Things Foundation provides the SIMs for free with Suffolk Community Libraries managing the scheme. If you don’t have a working mobile phone number or mobile data, it can make life very difficult to apply for jobs or benefits and people in this position are least able to afford a regular mobile phone contract.
Referrals for the National Databank in Suffolk are temporarily paused as we are awaiting new SIM stock.
We expect to reopen the scheme in January 2027.
How does it work?
To get a referral you will need to speak to a member of staff at a library and they will then complete a short form with you.
SIM cards should then be ready to collect from your chosen library within 7-10 working days.
Eligibility criteria
To be eligible you need to meet the following criteria:
- You must be 18 years old or over
- Be from a low-income household
You must also qualify for one or more of the following statements:
- Have no access or insufficient access to the internet at home
- And/or have no or insufficient access to the internet when away from the home
- And/or cannot afford an existing monthly contract or top up
You will also need a mobile device unlocked to any network (or compatible with Vodafone or Virgin Media O2). There are two options available:
- O2 – 25GB data every 30 days, unlimited calls and texts for up to a year
- Vodafone – 40GB every 30 days, unlimited calls and texts for up to 6 months
Enquiry form
If you have any questions about the National Databank scheme, please complete the below form and we will get back to you as soon as we can.
This scheme is funded by the Digital Inclusion Fund provided by Suffolk County Council.
For more information about the scheme, visit the Good Things Foundation website.
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