{"id":14120,"date":"2025-09-23T10:18:00","date_gmt":"2025-09-23T09:18:00","guid":{"rendered":"https:\/\/suffolkcommunitylibraries.co.uk\/?page_id=14120"},"modified":"2026-05-13T08:38:28","modified_gmt":"2026-05-13T07:38:28","slug":"national-databank","status":"publish","type":"page","link":"https:\/\/suffolkcommunitylibraries.co.uk\/ro\/visit\/services-available-in-our-libraries\/national-databank\/","title":{"rendered":"Free SIMs from the National Databank"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” max_width=”1280px” custom_padding=”20px|||||” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”17px” text_line_height=”1.3em” link_text_color=”#4c77d3″ link_font_size=”17px” global_colors_info=”{}”]<\/p>\n

Home<\/a>\u00a0 >\u00a0 Visit<\/a>\u00a0 >\u00a0 Library services<\/a>\u00a0 >\u00a0 National Databank<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_heading title=”Free SIMs from the National Databank” admin_label=”borrow title” _builder_version=”4.27.4″ _module_preset=”default” title_text_color=”#232459″ title_font_size=”77px” custom_margin=”||12px|||” title_font_size_tablet=”65px” title_font_size_phone=”45px” title_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”][\/et_pb_heading][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”20px” text_line_height=”1.3em” global_colors_info=”{}”]Get a free SIM card from our libraries to help you get online and connect with loved ones.[\/et_pb_text][et_pb_image src=”https:\/\/suffolkcommunitylibraries.co.uk\/wp-content\/uploads\/2025\/09\/National-Databank-Free-Sims-2×1-1.png” alt=”Illustration of a sim card. Text: Get online with a free SIM card.” title_text=”National Databank Free Sims 2×1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” global_colors_info=”{}”]If you\u2019re struggling to get online, you can get a free SIM card from our libraries which are preloaded with data, calls and texts to help reduce digital exclusion.
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\nThe Good Things Foundation provides the SIMs for free with Suffolk Community Libraries managing the scheme. If you don\u2019t have a working mobile phone number or mobile data, it can make life very difficult to apply for jobs or benefits and people in this position are least able to afford a regular mobile phone contract.[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”20px|20px|20px|20px|false|false” border_width_all=”2px” border_color_all=”#922080″ locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” text_font_size=”19px” text_line_height=”1.3em” link_font_size=”19px” link_line_height=”1.3em” custom_margin=”0px||5px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Referrals for the National Databank in Suffolk are temporarily paused as we are awaiting new SIM stock. <\/strong><\/p>\n

Please check back soon \u2014 referrals will reopen once stock is available.<\/strong><\/p>\n

Updated May 2026<\/em><\/p>\n

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How does it work?<\/h2>\n

To get a referral you will need to speak to a member of staff at a library or partner organisation (with exceptions \u2013 you can contact databank@suffolk.gov.uk<\/a> to find out more). They will then complete a short form with you. SIM cards should then be ready to collect from your chosen library within 7-10 working days.<\/p>\n

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To be eligible you need to meet the following criteria:<\/p>\n